Top FAQ's
Dealers talk about NADA-24!
Listen to what your fellow dealers have to say about NADA-24
   
01. What exactly is NADA-24?
NADA-24 is an immediate, systematic, customer follow-up and complaint resolution program designed for dealers by dealers...
   
02. What is the research methodology?
NADA-24 relies on a systematic follow-up process employing telephone surveys and Synovate’s expertise in automotive research design and deployment...
   
03. How is it different?
It improves loyalty through rapid response to customer comments. Within 24 hours of a customer visit...
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